Job Description

Become a part of our caring community and help us put health first

CenterWell Pharmacy is innovating how seniors access and manage their medicationsand were looking for a strategic marketing leader to help guide that transformation. As the Pharmacy Marketing Strategy Principal, youll lead strategic initiatives that support integrated pharmacy innovation and growth, health partnerships, and enterprise alignment.

This pivotal role provides an opportunity for an experienced healthcare or pharmacy marketing professional to serve as a strategic leader, translating enterprise pharmacy marketing vision into actionable campaigns. The successful candidate will guide strategic initiatives that drive business growth, cultivate partner relationships, and enhance alignment across the organization. This role is ideal for a forward-thinking strategist who thrives in complex, cross-functional environments and is passionate about improving health outcomes through pharmacy services.

Key Role Functions

• Build comprehensive marketing strategies and customer journeys for pharmacy marketing initiatives; provide ongoing performance updates to leadership
• Lead annual and quarterly marketing planning cycles to drive overall business growth
• Develop and execute long-term strategic plans that align with organizational goals and priorities
• Track and optimize performance metrics throughout the marketing funnel
• Design and implement learning agendas and pharmacy customer research programs
• Create audience guides and messaging frameworks using insights from customer research, ensuring all communications are audience-targeted and outcomes-driven
• Manage and orchestrate customer-facing marketing and communications across CenterWell Pharmacy (CWP) lines of business
• Foster cross-functional alignment and support for strategic marketing needs across all CWP business segments
• Establish and nurture business alignment and collaboration plans to elevate CenterWell Pharmacys brand presence and accelerate growth
• Provide strategic direction to go-to-market teams, ensuring effective integration of marketing campaigns with broader business goals
• Utilize customer insights, competitive analytics, and market trends to inform and refine marketing strategies that support acquisition and retention
• Define and communicate clear marketing objectives, developing strategies to engage new and existing customers
• Oversee channel, messaging, and content strategies to ensure consistency with organizational and customer priorities
• Partner with consumer insights and segmentation teams to define personas, customer journeys, and target high-value audience segments
• Apply data analytics to optimize targeting, timing, and messaging for each campaign
• Share actionable insights in accessible formats, enabling fast and confident activation by teams
• Develop and maintain a robust library of core messaging architecture and value propositions
• Champion test-and-learn approaches and drive continuous improvement through data-backed hypotheses and post-campaign optimization
• Proactively identify new opportunities and champion innovative approaches to solving complex marketing problems
• Responsible for preparing high-impact presentations and developing strategic talking points for executive leadership, ensuring clear, compelling, and aligned communication of key initiatives and priorities

Use your skills to make an impact

Required Qualifications

• Bachelors degree in Marketing, Business, Communications, or related field
• 10+ years of progressive experience in marketing strategy, with a strong background in both strategic planning and execution
• Demonstrated success leading large-scale marketing initiatives across direct-to-consumer (DTC) and business-to-business (B2B) segments
• Experience in healthcare or pharmacy marketing, with a deep understanding of regulatory considerations and patient engagement strategies
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
• Excellent communication and presentation skills, with experience preparing executive-level materials and strategic roadmaps
• Strong project management and business relationship capabilities; proven ability to set priorities and manage multiple long-term projects
• Highly detail-oriented with robust strategic thinking and organizational skills
• Demonstrated independent judgment and effective decision-making abilities
• Proven commitment to continuous improvement and innovation within growth-focused environments
• Track record of upholding organizational values and contributing positively to workplace culture
• Demonstrated ability to influence senior stakeholders and drive alignment across enterprise functions

Preferred Qualifications

• Masters degree or MBA in Marketing, Business, or a related field
• Prior experience working in a Fortune 100 company or large healthcare organization
• Direct experience in the pharmacy sector, including retail, specialty, or mail-order pharmacy services
• Familiarity with Agile methodologies and experience working in Agile marketing environments
• Experience with customer segmentation, journey mapping, and omnichannel campaign development
• Brings energy, curiosity, and a collaborative mindset to leadership and team engagement

Additional Information

This role is a 100% remote role anywhere in the US and will primarily operate on Eastern Standard Time business hours.

To ensure Home or Hybrid Home/Office employees ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humanas secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$138,900 - $191,000 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, voluntee]]> <

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